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 Arrival/Airport pick up :

After a long travel journey to Bali you want to have a smooth trip from your arrival at Denpasar Airport to your booked accommodation and we will coordinate your travel schedule as comfortable as possible. Our experienced English speaking drivers team will use detailed information during your flight from www.baliairport.com to be updated on your flight status.

To have no unpleasant experience on arrival we ask at reservation from all our clients their correct flight details and mobile number to be able to stay in touch on your arrival.

Be aware of flight changes which happens frequently if your confirmed flights are booked with Air Asia and Jetstar who will sometimes only inform you 3 or 4 days before arrival day. If you do not have a functional mobile on you or local number, please ask us the exact address and phone number of your booked property.

Most of our villa's also have a detailed description with street pictures for you to be able to make your own way if needed. But we do hope to be present at the arrival hall just outside terminal 1 or 2 and to guide you to the transport mini bus " Susuki AVP " and will drive you and your travel partners safely to your final holiday destination.

Check In/Out :

Check in time is 2 PM and check out time is 11 AM in case of a new arrival or departure on your arrival or departure day. A late check out after 2 PM wil be charged 50 % of the daily rate and after 10 PM a full daily rate. 

Transport :

Don't forget to ask upon arrival at your booked villa our driver his phone number or business card to stay in contact if you want to use his service during you stay or to arrange the transport on the day of departure.The standard price for 6 persons for a full day ( 8 hours ) will be 600.000 IDR ,approx. 45 USD (  Susuki AVP + petrol included ). There will be extra charge if your trip lasts for more then 8 hours or the desired destination exceeds an average distance.

Responsibility : 

The group leader, whose name appears in the booking confirmation, is the person responsible in case of any damage.

Thefts/damages :

CV bali-villa-arrangements is not responsible for any theft or personal injuries of the guests inside our rental villas. For this reason we strongly suggest underwriting a travel insurance. 

Number of people :

The number of the people indicated during the reservation procedure cannot be changed during the period of stay.

Privacy :

All the customer’s information is strictly private and shall be used only for commercial reasons within the Company limits. None of the personal data provided such as address, phone number, etc will be granted to outsiders, and all the personal data will be held secret to ensure customer’s privacy.
These booking conditions are subject to Indonesian Law. In case of any dispute the Court of Denpasar will be the only competent body. We reserve the right to make changes to parts of this document. 

Government Registration :

Following the immigration law in Indonesia, on your arrival you will be required to give a copy of your passport to the villa staff together with the registration fee of  25.000 IDR/person ( approx. 3 USD ).

Pool security : 

We can provide on  request a pool fence for most of our rental villas which have square pools. We do  have to  inform you that we do not take any responsibility of the utilization of the provided pool fence during your stay.

The use of the pool fence is free of charge for the villa's located in the Batu Belig area and there will be a transportation charge for other areas. Below are pictures of pool fences at villa Di Uma I & Villa Bahagia.

UmaPoolWeb

UmalasPoolWeb

Children security :

To feel comfortable when you travel with young children or baby's  in our managed rental villas we also provide baby cots with a mosquito net and a stair fens ( view pics below ). Au pair girls can be also arranged as extra charges or are negotiable with the villa staff. 

   

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